--- title: Cleared Desktop Support at Virtual Service Operations description: Virtual Service Operations is hiring for the Cleared Desktop Support role in Andover, MA. Hybrid role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/cleared-desktop-support-at-virtual-service-operations-01a0b3c4-d5fd-7f45-a023-93203bb8e487 date: 2026-11-15T01:26:44Z og_description: Join Virtual Service Operations as Cleared Desktop Support in Andover, MA. Pays $20–$26 per hour. Hybrid role. og_image: https://www.foundrole.com/og/2ezrio.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Virtual Service Operations | | **Location** | Andover, MA (Hybrid) | | **Salary** | $20/hr - $26/hr | | **Posted** | Oct 26, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Virtual Service Operations. - **E-Verify:** No E-Verify enrollment on record for Virtual Service Operations. ## Pay for similar jobs Most similar jobs pay $52,000 – $73,000 a year (median $60,000). ## Description Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! **Opportunity:** Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Andover, MA. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: - Provide Workstation Software Break Fix support - IMAC – PC Install, Moves, Adds and Changes - Image Loads - Asset Recovery - Asset tagging - Printer Support - Client Center (Tech Bar) Support - IT Service Management Updates - Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned **Qualifications:** - Minimum 5 years of working experience in Desktop Support - Knowledge of PC Imaging - Experience with change management and incident management - Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe **Preferred Qualifications:** - Certified Dell Technician - Expertise in Inventory Control - Must be within driving distance of Andover, MA and willing to work onsite - **Must possess an active U.S. Government Secret Security Clearance or above** - Please note that pursuant to a government contract, this specific position requires U.S. citizenship status - Must be able to lift up to 40 lbs - Must be able to stand or walk for extended periods of time - Must be able to walk up and down stairs or ramps - Must be able to kneel and work under desks or in confined spaces - This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes **What is Important to Us:** - You are an excellent communicator in writing and speaking. - You have the ability to work independently but also value teamwork. - Your problem-solving skills are excellent. - You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. - You seek a community of virtue-centered co-workers and clients. **What we offer you:** As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. **More About VSO**: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ## Skills - Open Web Application Security Project (Owasp) - Inventory Control - ServiceNow - Performance Management - Desktop Support - Teamwork - Problem Solving - STCW - Vessel Security Officer (Vso) - Confined Space Entry - Secret Security Clearance - Data Sanitization - BeyondTrust Remote Support (Bomgar) - Ability to Work Independently - Incident Management - Break-Fix Support - Change Management - Writing - Drug and Alcohol Testing ## Benefits - Professional Development ## Related - [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [IT Support & Help Desk jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk?utm_source=ai_markdown)- [Technical Support Specialist jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist?utm_source=ai_markdown)- [IT Support Specialist / Engineer jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist/it-support-specialist-engineer?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [IT Services and Consulting](https://www.foundrole.com/sectors/technology/it-services-and-consulting?utm_source=ai_markdown) — 150239 jobs - [Massachusetts](https://www.foundrole.com/locations/us/massachusetts?utm_source=ai_markdown) — 76198 jobs - [Andover, MA](https://www.foundrole.com/locations/us/massachusetts/andover?utm_source=ai_markdown) — 639 jobs ## Related pages - [IT Services and Consulting](https://www.foundrole.com/sectors/technology/it-services-and-consulting?utm_source=ai_markdown) — 150239 jobs - [Massachusetts](https://www.foundrole.com/locations/us/massachusetts?utm_source=ai_markdown) — 76198 jobs - [Andover, MA](https://www.foundrole.com/locations/us/massachusetts/andover?utm_source=ai_markdown) — 639 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)