---
title: Claims Returns Representative at Fitzgerald Auto Mall
description: Fitzgerald Auto Mall is hiring for the Claims Returns Representative role in Frederick,
  MD. Full-time role. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/claims-returns-representative-at-fitzgerald-auto-mall-01a0b3c5-09f5-7952-8e00-f875cbd20623
date: 2026-09-28T05:18:59Z
og_description: Join Fitzgerald Auto Mall as Claims Returns Representative in Frederick, MD. Pays
  $16–$18 per hour. Full-time role.
og_image: https://www.foundrole.com/og/a1zqco.png
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  - label: Home
    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | Fitzgerald Auto Mall |
| **Location** | Frederick, MD |
| **Salary** | $16/hr - $18/hr |
| **Type** | Full Time, Part Time |
| **Posted** | Sep 21, 2026 |
## Description

**DESCRIPTION**

**Hiring Immediately, Claims and Returns Representative. Excellent compensation and benefits.**

Fitzgerald Auto Mall is looking to hire a Claims and Returns Representative. Clean, organized and structured work environment.

**REQUIREMENTS**

- Previous automotive parts experience preferred (OEM dealership experience is a plus).
- Familiarity with dealership management systems (Reynolds & Reynolds) is a plus.
- Strong computer skills, including Microsoft Excel and Outlook.
- Excellent attention to detail with strong organizational skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.

**BENEFITS - Fitzgerald Auto Mall offers a strong compensation package which includes:**

- Competitive salaries, commission, and bonus programs based on experience.
- **EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!**
- Family friendly atmosphere and flexible schedule.
- Large client base, shop is full daily.
- Benefits available – Health, Dental, Vison, Paid Time Off.
- Employer paid Life and Disability Insurance.

**RESPONSIBILITIES**

- Process OEM parts warranty, claims, and returns accurately and efficiently.
- Coordinate returns with wholesale customers, vendors, and dealership personnel.
- Verify return eligibility and ensure compliance with manufacturer policies.
- Research and resolve discrepancies related to credits, shortages, damaged parts, and shipping errors.
- Maintain accurate records of returns, credits, and claim documentation.
- Follow up on outstanding claims to ensure timely reimbursement.
- Work closely with warehouse, shipping, counter, and management teams.
- Meet daily processing goals while maintaining a high level of accuracy.
- positive attitude

*Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license. Drug free environment and background checks will be performed.*
## Skills

- Dealer Management System
- Microsoft Excel
- OEM Relationship Management
- Microsoft Outlook
- Automotive Parts Knowledge
- Attention to Detail
- Background Vetting / Investigations
- Ability to Work Independently
- Organizational Skills
- Communication
- Customer Service
## Benefits

- Disability Insurance
- Life Insurance
- Paid Time Off (Pto)
- Flexible Work Schedules

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/claims-returns-representative-at-fitzgerald-auto-mall-01a0b3c5-09f5-7952-8e00-f875cbd20623?utm_source=ai_markdown)

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