--- title: Certified Medical Assistant description: Covenant Family Solutions is hiring for the Certified Medical Assistant role in Marion, IA. See the full description and apply. type: job url: https://www.foundrole.com/jobs/certified-medical-assistant-at-covenant-family-solutions-01a0dc18-a6d3-73f6-9b94-b87664f55abc date: 2026-09-28T00:04:41Z og_description: Join Covenant Family Solutions as Certified Medical Assistant in Marion, IA. Pays $22–$23 per hour. Full-time, hybrid role. og_image: https://www.foundrole.com/og/o6pvj7.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Covenant Family Solutions | | **Location** | Marion, IA (Hybrid) | | **Salary** | $22/hr - $23/hr | | **Type** | Full Time | | **Posted** | Sep 25, 2026 | ## Description The Certified Medical Assistant provides direct care to medication management clients. Provides nursing task support to Nurse Practitioners. Works effectively as a member of a multidisciplinary team of professionals. This position may be remote, on-site, or hybrid in Iowa. **RESPONSIBILITIES:** - Answering the medication management phone line and directing phone calls to the appropriate department while at the same time taking necessary information from the caller to handle the caller's questions/requests. - Take medication concerns and/or side effects information from the client, provide the information to the client's provider and follow provider's recommendations. - Take medication refill requests from the client, provide the client's provider with the information, and follow provider's recommendations. - Speaking directly with pharmacies to discuss client prescriptions. - Speak directly with referral sources to obtain necessary information under the guidance of a Nurse Practitioner. - Providing client with community resource information. - Work with the provider to observe the Prescription Monitoring Program (PMP). - Prior Authorization--obtain and submit additional information from the insurance company (To discuss information why the PA is needed), pharmacy (To discuss what the concern is), and/or client (Insurance and demographic information) by provider request. - Assist with GeneSight Test per provider request. - Assist with taking height and weight measurement, if on-site. - Assist with taking vital signs including blood pressure, pulse and oxygen level, if on-site. - Complete Medication Sample Inventory on a weekly basis. - Responding to and sending faxes. - Assist providers in obtaining release of information for outside records. - Assist providers in collecting completed assessment tools, notify providers the completed assessment tools are ready to be reviewed and scored. - Verify client information and make needed changes within the Electronic Health Record. - As requested by the Nurse Practitioner, complete discharge information in the EHR. - Track client communication and interaction in the EHR. - Upload lab results into the Electronic Health Record - Assist provider in completing external paperwork such as FMLA, referral, disability and etc. - Attend clinical and operational meetings - Provide information and/or consult with call center and administrative teams on activities and services that are within the scope of this position to ensure communication between the support functions - Other duties as assigned **Requirements:** **Competencies/Qualifications (Knowledge, Skills, and Abilities):** - Ability to handle medical records discreetly. - Knowledge of behavioral health issues and terminology. - Ability to multi-task and perform well in stressful situations. - Communication skills. - Ability to provide great customer service. - Communicate closely with clients and prescribers. - Maintain accurate documentation within the client's health care record and provide clear and concise information to the provider. - Proficient in the use of computers and word processing software. **Education:** - Bachelor's degree in relevant field preferred - Certified Medical Assistant required **Experience:** - Would prefer two years of experience working in the behavioral health field or related field assisting providers. - Demonstrates an understanding of the different psychotropic medications. - Familiarity with Electronic Health Record systems to maintain accurate patient records and ensure compliance with documentation requirements. **Other:** - Must be willing to travel to clinics (5% of the time) - Valid driver's license - Authorized to work in the US. - Must live and work in Iowa. - Covenant Family Solutions is an equal opportunity employer. Covenant Family Solutions conducts background and refernces checks on all persons being offered employment. ## Skills - Family and Medical Leave Act (Fmla) Administration - Registered Nurse Practitioner (Rnp) - Release of Information - Psychiatric Medications - Medication Management - Word Processing - Medical Records - Blood Pressure - Driver's License - Directing - Client Communication - Prior Authorization - Project Management Professional Certification - Referral Processing - Behavioral Health - Nurse Practitioner - Process Documentation - Communication - Electronic Health Records (Ehr) - Certified Medical Assistant - Customer Service - Patient Discharge ## Benefits - Medical Leave ## How to Apply [Apply for this position](https://www.foundrole.com/jobs/certified-medical-assistant-at-covenant-family-solutions-01a0dc18-a6d3-73f6-9b94-b87664f55abc?utm_source=ai_markdown) ## Related - [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)