---
title: Care Experience Manager at Aveanna Healthcare
description: Aveanna Healthcare is hiring for the Care Experience Manager role in Fort Wayne,
  IN. Pays $40K–$45K per year. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/care-experience-manager-at-aveanna-healthcare-01a0b3d7-5174-7ebc-8bb0-9ae29880c9ef
date: 2026-09-28T04:23:32Z
og_description: Join Aveanna Healthcare as Care Experience Manager in Fort Wayne, IN. Pays $40K–$45K
  per year. Full-time role.
og_image: https://www.foundrole.com/og/1uxwvn.png
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  - label: Home
    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | [Aveanna Healthcare](https://www.foundrole.com/companies/aveanna-healthcare?utm_source=ai_markdown) |
| **Location** | Norristown, PA |
| **Type** | Full Time |
| **Posted** | Sep 28, 2026 |
## Description

#### **About Aveanna Healthcare**At Aveanna Healthcare, we believe every client deserves the opportunity to live life to their fullest potential. We are dedicated to providing high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes.As a **Care Experience Manager (CEM)**, you’ll play a vital role in supporting both our clients and caregivers — making a meaningful impact every single day. --- **Why You’ll Love This Role** - **No hands-on clinical work required** – focus on coordination and communication - **Be part of a purpose-driven team** that’s passionate about making a difference - **Opportunities for advancement** and career growth - **Build lasting relationships** with families and caregivers - **Make an impact** in your community --- **What You’ll Do** - Act as the **main point of contact** for clients and caregivers, ensuring consistent communication and a high level of satisfaction - Manage caregiver schedules to ensure the right match of skills and availability - Collaborate with clinical and recruitment teams to support new patient referrals and caregiver onboarding - Maintain accurate and up-to-date records, schedules, and reports - Participate in the on-call rotation — phone support only, **and paid** - Help build a strong, engaged caregiver team by fostering a positive, supportive work environment - Handle problem-solving with professionalism and empathy — turning challenges into opportunities - Manage performance and support the retention of caregivers through engagement and timely feedback - Phone-based on call after hours support - paid! --- **What We’re Looking For** - Bachelor’s degree required - 2+ years of experience in sales, customer service, or a fast-paced office environment - Strong organizational and time management skills - Excellent communication, relationship-building, and problem-solving skills - Comfortable using MS Office and learning new systems quickly - Experience in recruiting or healthcare (preferred but not required) --- **Bonus Points If You** - Thrive in fast-paced environments - Are proactive, adaptable, and solution-oriented - Genuinely enjoy helping others - Want to grow into leadership or regional roles --- **Travel Requirements**Minimal local travel may be required for meetings, patient visits, or training sessions. --- If you're ready to join a team where your work truly matters — and where you’re supported to grow both professionally and personally — **we want to hear from you!**
## Skills

- After-Hours Support
- Caregiving
- Home Care
- Problem Solving
- Relationship Building
- CNC Turning
- Time Management
- Phone Support
- Coordinating
- Microsoft Office
- On-Call Coverage
- Adaptability
- Customer Service

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/care-experience-manager-at-aveanna-healthcare-01a0b3d7-5174-7ebc-8bb0-9ae29880c9ef?utm_source=ai_markdown)

## Related

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