---
title: Call Center Representative
description: Sullivan Tire And Auto Service is hiring for the Call Center Representative role
  in Taunton, MA. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/call-center-representative-at-sullivan-tire-and-auto-service-01a0b3c6-44f4-770d-af38-ac7c0f8fd040
date: 2026-09-28T22:15:15Z
og_description: Join Sullivan Tire And Auto Service as Call Center Representative in Taunton,
  MA. Pays $45K–$55K per year. Full-time, on-site role.
og_image: https://www.foundrole.com/og/rczo99.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | Sullivan Tire And Auto Service |
| **Location** | Taunton, MA |
| **Salary** | $45K/yr - $55K/yr |
| **Type** | Full Time |
| **Posted** | Sep 28, 2026 |
## Description

***This role is full-time and in-person at our Taunton, MA office***

The Sullivan Tire Retail Resource Center in Taunton, MA is looking for a new team member! If you are interested in joining a dynamic, employee-owned company, we would love to hear from you.

Our Retail Resource Center is one of the major lifelines for our company, assisting the 80+ retail stores with scheduling appointments, and providing tires and service. Every day is filled with new challenges that keep you engaged, including logistics, problem-solving, and product purchasing. We pride ourselves on honesty, accuracy, and delivering!

**Responsibilities:**

- Work directly with our retail locations to book appointments for tires and services
- Answer incoming phone calls while providing high-quality customer service
- Handle a high volume of internet communication, including e-mails and live chats
- Develop and maintain effective sales practices
- Handle customer questions and concerns in a quick and effective manner
- Build and maintain relationships with team members, co-workers from other divisions, and customers
- Constantly strive to find new and inventive ways to improve the company
- Take on new and innovative projects outside standard responsibilities when the opportunity or need arises

- Strong customer service focus
- Creative, open-minded, and resourceful
- Passionate, enthusiastic, and determined
- Active listening skills
- Maintain a flexible schedule (some weekends required)
- Tire/automotive knowledge preferred
- Strong written & oral communication skills and grammar
- Punctual
- Retail and/or customer service experience preferred

**Benefits:** 

- Health Insurance- including Medical, Vision, and Dental
- Life and Disability Insurance
- Paid Holidays, Personal Time, and Vacation Time
- Discounted Services
- Employee Owned! Employee Stock Ownership Plan
- Flexible Spending
- 401(k) with Company Match

**EEO STATEMENT**

Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.
## Skills

- Active Listening
- Automotive Knowledge
- Communication
- Sales
- Customer Service
## Benefits

- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Paid Time Off (Pto)
- 401(k) Plans
- Flexible Work Schedules

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/call-center-representative-at-sullivan-tire-and-auto-service-01a0b3c6-44f4-770d-af38-ac7c0f8fd040?utm_source=ai_markdown)

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