--- title: Call Center Representative at Bath Planet description: Bath Planet is hiring for the Call Center Representative role in Grand Rapids, MI. Pays $18–$25 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/call-center-representative-at-bath-planet-01a0edae-a9a2-77c8-8d01-2c3e05474893 date: 2026-11-15T01:26:44Z og_description: Join Bath Planet as Call Center Representative in Grand Rapids, MI. Pays $18–$25 per hour. Full-time role. og_image: https://www.foundrole.com/og/ydds1t.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Bath Planet | | **Location** | Grand Rapids, MI | | **Salary** | $18/hr - $25/hr | | **Type** | Full Time | | **Posted** | Sep 29, 2026 | ## Is this job real? **Ghost job check:** B · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Bath Planet. - **E-Verify:** No E-Verify enrollment on record for Bath Planet. ## Pay for similar jobs Most similar jobs pay $43,000 – $59,000 a year (median $51,000). ## Description # ***Call Center Representative*** **Location:** Grand Rapids, MI **Pay:** $18.00 - $25.00 per hour **Benefits:** Medical Insurance, Paid Vacation, Paid Sick Time ## **About Us** **Home Pro of Grand Rapids, MI** is seeking a motivated **Call Center Representative** to join our growing team in the **Grand Rapids, MI** market and surrounding areas. This is an exciting opportunity to work for one of the fastest-growing companies in the industry, earn a competitive income, and make a positive impact by helping homeowners improve their homes. ## **Position Summary** The Call Center Representative will be responsible for contacting homeowners, setting qualified appointments for free in-home consultations, maintaining accurate customer records, and responding to inbound inquiries. Strong customer service and communication skills are essential for success in this role. ## **Responsibilities** - Deliver a scripted sales presentation to homeowners. - Adapt the script to address the specific needs and interests of individual homeowners. - Answer questions and overcome objections professionally and effectively. - Collect homeowner information, including names, addresses, phone numbers, and other relevant details. - Schedule and confirm appointments for free consultations. - Enter appointment details and customer information accurately into the company's computer system. - Maintain detailed records of customer interactions and lead activity. - Coordinate appointments for sales representatives and canvassing teams. - Conduct quality control follow-up calls. - Answer inbound calls from prospective customers responding to advertisements. - Follow up with homeowners regarding previous interactions. - Update lead information and maintain reports as needed. ## **Qualifications** - Excellent customer service, communication, and interpersonal skills. - Knowledge of sales and marketing principles and strategies. - Previous experience in telemarketing, call center operations, customer service, sales, marketing, or promotions preferred. - Strong computer skills and proficiency with relevant software applications. - Ability to multitask and maintain attention to detail in a fast-paced environment. - Positive attitude and strong work ethic. - Product training will be provided. ## **What We Offer** - Competitive hourly pay: **$18.00 - $25.00 per hour** - Medical benefits - Paid vacation - Paid sick time - Comprehensive training program - Career advancement opportunities - Supportive and team-oriented work environment **Apply today and become part of a team dedicated to helping homeowners transform their homes while building a rewarding career.** ## Skills - Sales Presentation - Work Ethic - Quality Control - Interpersonal Skills - Canvassing Methods - Call Center Operations - Telemarketing - Multitasking - Attention to Detail - Communication - Inbound Call Handling - Sales - Customer Service ## Benefits - Health Insurance - Paid Time Off (Pto) - Sick Leave ## Related - [Customer Service jobs](https://www.foundrole.com/careers/customer-service?utm_source=ai_markdown)- [Contact Center jobs](https://www.foundrole.com/careers/customer-service/contact-center?utm_source=ai_markdown)- [Customer Service Representative jobs](https://www.foundrole.com/careers/customer-service/contact-center/customer-service-representative?utm_source=ai_markdown)- [Call Center Representative jobs](https://www.foundrole.com/careers/customer-service/contact-center/customer-service-representative/call-center-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Michigan](https://www.foundrole.com/locations/us/michigan?utm_source=ai_markdown) — 65436 jobs - [Building Construction](https://www.foundrole.com/sectors/construction/building-construction?utm_source=ai_markdown) — 16860 jobs - [Grand Rapids, MI](https://www.foundrole.com/locations/us/michigan/grand-rapids?utm_source=ai_markdown) — 5042 jobs ## Related pages - [Michigan](https://www.foundrole.com/locations/us/michigan?utm_source=ai_markdown) — 65436 jobs - [Building Construction](https://www.foundrole.com/sectors/construction/building-construction?utm_source=ai_markdown) — 16860 jobs - [Grand Rapids, MI](https://www.foundrole.com/locations/us/michigan/grand-rapids?utm_source=ai_markdown) — 5042 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)