--- title: Branch Manager at Citizens Bank in New York, NY description: Citizens Bank is hiring for the Branch Manager role in New York, NY. Pays $93.2K–$127.6K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/branch-manager-at-citizens-bank-01a0b0f7-daa0-7f22-9472-59a90f22a6a1 date: 2026-11-14T03:05:34Z og_description: Join Citizens Bank as Branch Manager in New York, NY. Pays $93.2K–$127.6K per year. Full-time role. Requires 4+ years of experience. og_image: https://www.foundrole.com/og/pzjyhm.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Citizens Bank | | **Location** | Ohio | | **Salary** | $81K/yr - $111K/yr | | **Type** | Full Time | | **Posted** | Oct 30, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Citizens Bank sponsors H-1B visas. It filed 190 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Citizens Bank. ## Pay for similar jobs Most similar jobs pay $89,000 – $96,000 a year (median $94,000). ## Description At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a **Branch Manager (BM)**, you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you’ll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you’ll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You’ll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you’ll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you’ll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. **Qualifications, Education, Certifications and/or Other Professional Credentials** - *Required Qualifications* * High School diploma or equivalent required * Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment * 4 years sales management experience in Retail or Branch Banking environment * Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment * Drive an exceptional customer experience validated through customer satisfaction surveys * Maintain strong partnerships with community & civic organizations * Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS - *Preferred Qualifications* * Associate’s or Bachelor’s degree preferred * Retail banking * Talent sourcing & assessment **Hours and Work Schedule** - Hours per Week: 40 - Work Schedule: Varies with branch needs and may include weekends and evenings - **Pay Transparency:** The salary range for this position is $81,000-$111,000 per year. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. ​We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit . - #LI-Citizens 5 ## Skills - Scaled Agile Framework (SAFe) - Surveys - Customer Satisfaction - Sales Management - Banking - Candidate Sourcing - Leadership - Background Vetting / Investigations - Profit And Loss (P&l) Management - Nationwide Multistate Licensing System (Nmls) - Customer Experience - Sales - Customer Service ## Benefits - Financial Aid/Assistance - Health and Wellness Programs - Health Insurance - Dental Insurance - Vision Insurance - Parental Leave - Paid Time Off (Pto) - Flexible Work Schedules ## Related - [Management & Leadership jobs](https://www.foundrole.com/careers/management-and-leadership?utm_source=ai_markdown)- [General Management jobs](https://www.foundrole.com/careers/management-and-leadership/general-management?utm_source=ai_markdown)- [Branch Manager jobs](https://www.foundrole.com/careers/management-and-leadership/general-management/branch-manager?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [Banking](https://www.foundrole.com/sectors/financial-services/banking?utm_source=ai_markdown) — 95393 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)