---
title: BPO Operations Specialist, Revenue Cycle Management
description: Commure is hiring for the BPO Operations Specialist, Revenue Cycle Management
  role in Mountain View, CA. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/bpo-operations-specialist-revenue-cycle-management-at-commure-01a1ca0b-8e7d-7542-8d9a-390c1d2d2f4a
date: 2026-11-15T01:26:44Z
og_description: Join Commure as BPO Operations Specialist, Revenue Cycle Management in Mountain
  View, CA. Pays $165K–$200K per year. Full-time role.
og_image: https://www.foundrole.com/og/ijrpd0.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | Commure |
| **Location** | Mountain View, CA |
| **Salary** | $165K/yr - $200K/yr |
| **Type** | Full Time |
| **Posted** | Nov 11, 2026 |

## Is this job real?

**Ghost job check:** A · Low risk. Probably a real opening.

## Visa sponsorship

- **H-1B:** Commure sponsors H-1B visas. It filed 51 H-1B petitions (FY2026 Q1 – FY2026 Q4).
- **E-Verify:** No E-Verify enrollment on record for Commure.

## Pay for similar jobs

Most similar jobs pay $106,000 – $186,000 a year (median $150,000).

## Description

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

**About the role**

As BPO / Offshore Operations Specialist, you will own Commure’s overseas Revenue Cycle Management operations from start to finish. You’ll lead Commure’s in-house overseas RCM team and be accountable for the service levels, performance metrics, and cost of those operations. You’ll work closely with Operations, Product, Engineering, and Finance to design scalable processes, use data to find and fix bottlenecks, and make sure our offshore delivery meets the bar our clients expect. This role suits an operator who thinks in systems, is comfortable in the data, and has a track record of making distributed teams run better.

*Ideally looking for candidates who are comfortable coming into our Mountain View, CA headquarters.*

**What You'll Do**

- Lead and grow Commure’s in-house overseas RCM team, including hiring, onboarding, training, career development, and performance management for team leads and frontline staff.

- Own SLAs and KPIs for offshore operations, including productivity, quality, accuracy, and turnaround time. Set targets, track performance, and drive accountability.

- Own the cost structure of overseas operations, including headcount planning, budgeting, forecasting, and improving cost per unit of work.

- Build the operating rhythm between U.S. and overseas teams: handoffs, escalation paths, shift coverage, and regular performance reviews across time zones.

- Design, document, and improve workflows across the revenue cycle, such as billing, coding, AR follow-up, denials, and payment posting, so they scale as volume grows.

- Use SQL and BI tools to build dashboards, analyze operational performance, and surface insights that drive decisions.

- Partner with Product and Engineering to find automation opportunities and to bring new tools and processes into offshore workflows.

- Make sure offshore operations meet Commure’s security, privacy, and compliance standards, including HIPAA.

**What You Have**

- 8+ years of experience in operations.

- Direct experience managing offshore teams, either at an in-house global delivery center or a BPO, including ownership of SLAs, KPIs, and operating cost.

- Hands-on SQL skills and experience with BI tools such as Looker, Tableau, Power BI, or Metabase.

- A systems-thinking approach to process design, with experience turning ambiguous or broken workflows into documented, repeatable, measurable processes.

- Strong communication skills and the ability to lead across time zones and cultures.

- Comfort working in a fast-moving environment with high ownership and accountability.

- Willingness to travel up to 20% of the time, including international travel to our overseas sites.

**Bonus**

- Experience in healthcare Revenue Cycle Management (billing, coding, AR, denials management, or payment posting).

- Experience with workforce management, capacity planning, or building an offshore team from early stages.

- Exposure to automation or AI-driven operations tooling.

Please be aware that all official communication from us will come exclusively from email addresses ending in **@**[**commure.com**](http://commure.com). Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
## Skills

- Service-Level Agreement
- Workforce Management
- Cyber Security
- Onboarding
- Business Process Outsourcing (Bpo)
- Performance Management
- Google Looker Analytics
- Process Design
- Key Performance Indicators (KPIs)
- Health Insurance Portability And Accountability Act (Hipaa) Compliance
- Automation
- Artificial Intelligence
- Tableau (Business Intelligence Software)
- CNC Turning
- SQL
- Headcount Planning
- Billing
- Systems Thinking
- Global Delivery Model
- ReliaSoft Rcm++
- Metabase
- Business Intelligence
- Denials Management
- Revenue Cycle Management
- Forecasting
- Communication
- Payment Posting
- Budgeting
- Power BI
- Capacity Planning
## Benefits

- Professional Development

## Related

- [Finance, Banking & Insurance jobs](https://www.foundrole.com/careers/finance-banking-and-insurance?utm_source=ai_markdown)- [Financial Analysis jobs](https://www.foundrole.com/careers/finance-banking-and-insurance/financial-analysis?utm_source=ai_markdown)- [Finance Operations Specialist jobs](https://www.foundrole.com/careers/finance-banking-and-insurance/financial-analysis/finance-operations-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)

## Related pages

- [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260756 jobs
- [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118921 jobs

## Browse

- [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown)
- [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown)
- [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown)
- [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown)
- [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown)
- [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown)
- [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown)
- [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)