---
title: Bilingual Call Center Associate
description: Planned Parenthood Federation of America is hiring for the Bilingual Call Center
  Associate role. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/bilingual-call-center-associate-at-planned-parenthood-federation-of-america-01a0cfb8-918a-7ab0-9f0d-2e45835842e6
date: 2026-09-28T02:31:30Z
og_description: Join Planned Parenthood Federation of America as Bilingual Call Center Associate
  in Baltimore, MD. Pays $16–$18 per hour.
og_image: https://www.foundrole.com/og/9uet4m.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | Planned Parenthood Federation of America |
| **Location** | Baltimore, MD (Hybrid) |
| **Salary** | $16/hr - $18/hr |
| **Type** | Full Time |
| **Posted** | Sep 23, 2026 |
## Description

**Ready to be the empathetic voice connecting community members to high-quality, compassionate reproductive healthcare?** Planned Parenthood of Maryland (PPM) is seeking a fluent bilingual (English/Spanish), customer-focused Call Center Associate to join our Client Services team. As the primary point of contact for callers across Maryland, you will help patients navigate appointment scheduling, financial counseling, and insurance verification with warmth, clarity, and respect. If you thrive in a fast-paced environment and want to use your bilingual communication skills for a vital mission, we want you on our team! 

This position begins with **1-2 weeks of on-site training** and orientation in our Baltimore office. After that, you would work primarily remotely, coming into the office one day a month, or more if needed. The hours for this full-time position are Monday-Friday 8am-5pm, plus some Saturdays.

**Ready to bring your bilingual communication skills and passion to a cause that matters? Apply today to join the PPM team and help us empower the communities we serve!**

 

**Equal Opportunity Statement:**

 

Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws.

 

This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training.

 

Applicants must pass Criminal Background Screening and the Right to Work in the United States.

 

PPM Requires COVID-19 Vaccination as part of Employment.

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/bilingual-call-center-associate-at-planned-parenthood-federation-of-america-01a0cfb8-918a-7ab0-9f0d-2e45835842e6?utm_source=ai_markdown)

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