---
title: Banking Services Group Leader II Deposit & Payment
description: M&T Bank is hiring for the Banking Services Group Leader II Deposit & Payment
  Services role in Amherst, NY. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/banking-services-group-leader-ii-deposit-and-payment-services-at-m-and-t-bank-01a0d83b-64b4-7898-81e4-e08f8b8d39a1
date: 2026-09-28T03:38:09Z
og_description: Join M&T Bank as Banking Services Group Leader II Deposit & Payment Services in
  Amherst, NY. Pays $22.61–$37.67 per hour.
og_image: https://www.foundrole.com/og/rhpj99.png
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  - label: Home
    url: https://www.foundrole.com/
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    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | M&T Bank |
| **Location** | Amherst, NY (Hybrid) |
| **Salary** | $22.61/hr - $37.67/hr |
| **Type** | Full Time |
| **Posted** | Sep 23, 2026 |
## Description

# Overview

Guides workflow, manages exceptions, assists in process improvement and related projects within assigned COE.

## **Primary Responsibilities:**

- Monitor work flow and serve as liaison between assigned COE unit and management.
- Provide training and coaching to assigned COE team on daily work functions and approve work of assigned team. Assist with onboarding new hires.
- Assist with production work on an as needed basis.
- Complete daily production reporting for assigned COE team.
- Maintain currency of team procedures; complete quality assurance control reviews of team activities to ensure adherence to these procedures.
- Participate in special projects as assigned.
- Manage and provide guidance on exceptions occurring within the team.
- Identify opportunities and assist with implementation of approved process improvement efforts for assigned team.
- Reconcile the general ledger as required by assigned area.
- Approve daily team productivity reports, ensuring they accurately reflect team activity.
- Research and resolve routine internal and external customer issues and escalations within assigned area.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
-

## **Education and Experience Required:**

Minimum of 4 years’ higher education and/or work experience  
Work leadership experience  
Strong customer service skills  
Knowledge of relevant spreadsheet, word processing and presentation software as required within assigned team.

## **Education and Experience Preferred:**

Proven verbal and written communication skills  
Knowledge of systems, documents and procedures in assigned area

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

# **Location**

Amherst, New York, United States of America
## Skills

- Escalation Management
- Onboarding
- Word Processing
- Deployment Strategy
- External Audit
- Production Reporting
- Process Improvement
- General Ledger
- Internal Controls
- Store Presentation
- Leadership
- Quality Assurance
- Communication
- Coaching
- Risk Appetite
- Customer Service

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/banking-services-group-leader-ii-deposit-and-payment-services-at-m-and-t-bank-01a0d83b-64b4-7898-81e4-e08f8b8d39a1?utm_source=ai_markdown)

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