--- title: Airline Customer Service Agent SFO Chinese/English description: Pacific Aviation is hiring for the Airline Customer Service Agent SFO Chinese/English Speakers role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/airline-customer-service-agent-sfo-chinese-english-speakers-at-pacific-aviation-01a19a0a-5aa1-703c-9a81-3207550456e6 date: 2026-11-15T17:42:40Z og_description: Join Pacific Aviation as Airline Customer Service Agent SFO Chinese/English Speakers in San Francisco, CA. Pays $23.4 per hour. og_image: https://www.foundrole.com/og/wkip38.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Pacific Aviation | | **Location** | San Francisco, CA | | **Salary** | $23.4/hr | | **Type** | Part Time | | **Posted** | Nov 02, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Pacific Aviation. - **E-Verify:** No E-Verify enrollment on record for Pacific Aviation. ## Pay for similar jobs Most similar jobs pay $47,000 – $51,000 a year (median $50,000). ## Description Pacific Aviation is hiring **bilingual Airline Customer Service Agents** at **San Francisco International Airport (SFO)** to support international airline operations in a part-time role. If you’re fluent in **English and Mandarin or Cantonese**, and you enjoy helping others in fast-paced environments, this could be your runway to an exciting aviation career. For over 30 years, Pacific Aviation has partnered with the world’s finest airlines to deliver exceptional service. Our team thrives on collaboration, professionalism, and shared success—and we’re excited to welcome new teammates who share these values. ### What You’ll Do - Assist passengers during check-in, boarding, and arrivals - Verify travel documents and process boarding passes accurately - Answer questions and offer directions in both English and Mandarin or Cantonese - Communicate clearly and respectfully with travelers and airline personnel - Support the overall flow of passenger operations within the terminal - Deliver consistent, courteous service under pressure in a dynamic airport setting - Collaborate with team members and supervisors to maintain high service standards - Uphold airline policies and ensure a secure environment for passengers and staff **Requirements** ### What You Bring - Fluent in **English and Mandarin or Cantonese** (required) - Strong communication and customer service skills - Computer literacy and accurate data entry - Calm, solution-oriented mindset in high-pressure situations - Physical stamina to stand and walk for extended periods - Willingness to attend **5 days of required computer training** - Authorized to work in the United States - Must pass a background check and drug screening ### Schedule - **Part-Time** - Must be available **4 days per week**, including weekends and holidays - Shifts may include **early mornings, afternoons, evenings, or nights** **Benefits** - **Hourly Rate:** $23.40 per hour - **Fully Paid Medical, Dental, and Vision Insurance** – for you and your dependents - **401(k)** with company match - **Paid Time Off** - **Paid Training** - **Uniform Provided** - **Discounted BART Clipper card or employee parking permit** - **Referral Bonus** - **Cell Phone Plan Reimbursement** ## Skills - Physical Stamina - Problem Solving - Chinese - Mandarin Chinese - Data Entry - Computer Literacy - English - Communication - Customer Service ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - 401(k) Plans ## Related - [Logistics & Transportation jobs](https://www.foundrole.com/careers/logistics-and-transportation?utm_source=ai_markdown)- [Aviation Operations jobs](https://www.foundrole.com/careers/logistics-and-transportation/aviation-operations?utm_source=ai_markdown)- [Passenger Service Agent jobs](https://www.foundrole.com/careers/logistics-and-transportation/aviation-operations/passenger-service-agent?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260519 jobs - [San Francisco, CA](https://www.foundrole.com/locations/us/california/san-francisco?utm_source=ai_markdown) — 27863 jobs - [Airlines and Aviation](https://www.foundrole.com/sectors/aerospace-and-defense/airlines-and-aviation?utm_source=ai_markdown) — 6566 jobs ## Related pages - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260519 jobs - [San Francisco, CA](https://www.foundrole.com/locations/us/california/san-francisco?utm_source=ai_markdown) — 27863 jobs - [Airlines and Aviation](https://www.foundrole.com/sectors/aerospace-and-defense/airlines-and-aviation?utm_source=ai_markdown) — 6566 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)