--- title: Airline Customer Service Agent SEA description: Pacific Aviation is hiring for the Airline Customer Service Agent SEA English/Vietnamese/Thai role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/airline-customer-service-agent-sea-english-vietnamese-thai-at-pacific-aviation-01a15677-a59c-7255-8041-1890faad4040 date: 2026-11-15T17:42:40Z og_description: Join Pacific Aviation as Airline Customer Service Agent SEA English/Vietnamese/Thai in Seattle, WA. Pays $21.5 per hour. og_image: https://www.foundrole.com/og/2hcvto.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Pacific Aviation | | **Location** | Seattle, WA | | **Salary** | $21.5/hr | | **Type** | Part Time | | **Posted** | Nov 02, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Pacific Aviation. - **E-Verify:** No E-Verify enrollment on record for Pacific Aviation. ## Pay for similar jobs Most similar jobs pay $40,000 – $48,000 a year (median $44,000). ## Description **MUST be fluent in English and any of the following Languages: Vietnamese or Thai** Pacific Aviation is seeking **bilingual Airline Customer Service Agents** fluent in **English** and any of the following: **Vietnamese or Thai** to join our part-time team at **Seattle-Tacoma International Airport (SEA)** in support of Cathay Pacific Airlines. This morning shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others. With over 30 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand. ### What You’ll Do - Welcome and assist passengers through check-in, boarding, and arrival processes - Accurately review travel documents and issue boarding passes - Offer bilingual assistance to travelers with questions or concerns - Communicate clearly with passengers, coworkers, and airline staff - Help maintain a smooth flow of operations in the terminal - Ensure compliance with airline procedures and safety standards - Contribute to a team that thrives on cooperation, respect, and high-quality service **Requirements** ### What You Bring - Fluency in **English** and any of the following: **Vietnamese or Thai** - Strong interpersonal and communication skills - Computer skills with accurate data entry - Ability to stay calm and effective in a busy airport environment - Physical ability to be on your feet and move throughout the shift - Legal authorization to work in the U.S. - Must pass a background check and drug test Schedule - Must be available weekends and holidays ### Schedule Must be available **weekends and holidays** **Must be able to work a 4 to 5 hour shift - 4 or 5 days a week** **Shifts:** **9:00AM - 1:00PM** **7:00PM - 11:30PM - $2.00 additional per hour late night shift pay after 8PM once probation is successfully completed** **9:00PM - 1:30AM - $2.00 additional per hour late night shift pay once probation is successfully completed** ### **Appearance Policy Notice:** This company has the right, subject to applicable laws, to establish and enforce dress code and grooming standards for all employees. These standards are designed to maintain a safe, professional and consistent workplace environment. The policies apply equally to all employees and may include requirements for clothing, hairstyles, facial hair, tattoos, piercings, and other appearance-related matters. These rules are in compliance with federal and state anti-discrimination laws, including Title VII of the Civil Rights Act, the American with Disabilities Act, and the Equal Pay Act. Reasonable accommodations may be required for religious beliefs, disabilities, or other protected categories unless such accommodations impose an undue hardship on the business. Candidates may request to review the dress code policy in the company's employee handbook for detailed requirements and exceptions. Because Pacific Aviation operates in the international section of Seattle-Tacoma International Airport, all employees must be able to obtain and maintain all required airport security credentials, including a U.S. Customs and Border Protection Seal and airport badge. Obtaining and maintaining these credentials may require presentation of certain identification documents and successful completion of any security review, credentialing process, or background check required by the airport, TSA, and/or U.S. Customs and Border Protection. **Benefits** - **Hourly Rate:** $21.50 per hour - **Medical, Dental, and Vision Insurance** - **401(k)** with company match - **Paid Time Off (PTO)** - **Paid Training** - **Uniform Provided** - **Parking Discount** - **Referral Bonus** **Appearance Policy Notice:** This company has the right, subject to applicable laws, to establish and enforce dress code and grooming standards for all employees. These standards are designed to maintain a safe, professional and consistent workplace environment. The policies apply equally to all employees and may include requirements for clothing, hairstyles, facial hair, tattoos, piercings, and other appearance-related matters. These rules are in compliance with federal and state anti-discrimination laws, including Title VII of the Civil Rights Act, the American with Disabilities Act, and the Equal Pay Act. Reasonable accommodations may be required for religious beliefs, disabilities, or other protected categories unless such accommodations impose an undue hardship on the business. Candidates may request to review the dress code policy in the company's employee handbook for detailed requirements and exceptions. Because Pacific Aviation operates in the international section of Seattle-Tacoma International Airport, all employees must be able to obtain and maintain all required airport security credentials, including a U.S. Customs and Border Protection Seal and airport badge. Obtaining and maintaining these credentials may require presentation of certain identification documents and successful completion of any security review, credentialing process, or background check required by the airport, TSA, and/or U.S. Customs and Border Protection.” **Ready to Take Off with Pacific Aviation? Apply Today!** If you’re ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we’d love to hear from you. Click Apply Now to start your journey with us! Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ## Skills - Customs - Customs Compliance - Bilingual - Credentialing - Interpersonal Skills - Employee Handbook Development - Collaboration - Data Entry - English - Human Resources - Thai Language - Grooming - Security Review - Communication - Vietnamese Language ## Benefits - 401(k) Plans ## Related - [Logistics & Transportation jobs](https://www.foundrole.com/careers/logistics-and-transportation?utm_source=ai_markdown)- [Aviation Operations jobs](https://www.foundrole.com/careers/logistics-and-transportation/aviation-operations?utm_source=ai_markdown)- [Passenger Service Agent jobs](https://www.foundrole.com/careers/logistics-and-transportation/aviation-operations/passenger-service-agent?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Washington](https://www.foundrole.com/locations/us/washington?utm_source=ai_markdown) — 61369 jobs - [Seattle, WA](https://www.foundrole.com/locations/us/washington/seattle?utm_source=ai_markdown) — 18664 jobs - [Airlines and Aviation](https://www.foundrole.com/sectors/aerospace-and-defense/airlines-and-aviation?utm_source=ai_markdown) — 6566 jobs ## Related pages - [Washington](https://www.foundrole.com/locations/us/washington?utm_source=ai_markdown) — 61369 jobs - [Seattle, WA](https://www.foundrole.com/locations/us/washington/seattle?utm_source=ai_markdown) — 18664 jobs - [Airlines and Aviation](https://www.foundrole.com/sectors/aerospace-and-defense/airlines-and-aviation?utm_source=ai_markdown) — 6566 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)