---
title: Administrative Support Specialist
description: AROOSTOOK MENTAL HEALTH SERVICES is hiring for the Administrative Support Specialist
  role in Calais, ME. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/administrative-support-specialist-at-amhc-org-01a0b3ce-4add-71c0-8f57-25c7cb5af467
date: 2026-09-28T21:37:15Z
og_description: Join AROOSTOOK MENTAL HEALTH SERVICES as Administrative Support Specialist in
  Calais, ME. Pays $36.8K–$44.1K per year. Full-time role.
og_image: https://www.foundrole.com/og/znx72s.png
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    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | AROOSTOOK MENTAL HEALTH SERVICES |
| **Location** | Calais, ME |
| **Salary** | $36.8K/yr - $44.1K/yr |
| **Type** | Full Time |
| **Posted** | Sep 23, 2026 |
## Description

Are you highly organized, detail-oriented, and passionate about supporting a team that makes a difference?

We’re seeking a *full-time* **Administrative Support Specialist – Outpatient** to join our team in **Calais, Maine,** and help ensure the smooth and efficient operation of our outpatient services.

#### **Position Summary**

The Administrative Support Specialist plays a vital role in providing administrative assistance to clinical staff and supporting daily operations within the outpatient office. This position works closely with interdisciplinary teams, maintains a patient-centered approach, and contributes to a positive, supportive environment for clients and staff alike.

#### **Key Responsibilities**

**Client Services**

- Serve as the first point of contact for clients and visitors.  
 
- Complete administrative components of client intakes and set up Electronic Service Records (ESR).  
 
- Collect and process payments; establish client fees and payment agreements.  
 
- Maintain staff schedules and send appointment reminders.  
 

**Billing & Financial Management**

- Process daily deposits and maintain money controls per agency policy.  
 
- Track insurance authorizations and submit extension requests as needed.  
 
- Verify insurance information and assist in resolving billing errors.  
 

**Case Record Management**

- Maintain and update ESR administrative components, including client programs, statuses, and guarantors.  
 
- Run reports, scan external documents, and manage paper file storage and destruction per retention guidelines.  
 
- Fulfill record requests from external entities.  
 

**General Administrative Support**

- Answer and direct phone calls; process mail and inter-office communications.  
 
- Maintain inventory of office supplies and coordinate with IT for technical needs.  
 
- Provide general clerical support, including mailing, scanning, faxing, and copying.  
 
- Ensure compliance with agency policies and procedures.  
 

**Additional Duties**

- Participate in the orientation and training of new staff.  
 
- Provide support to staff in satellite offices as requested.

**Why Join Us?**

- Supportive and collaborative team environment
- Full Benefits Package
  * Health
  * Dental
  * Vision
  * Life
  * 403b Retirement (with match)
  * Pet Insurance
  * Employee Assistance Programs
  * Tuition Reimbursement
  * Supplemental Insurance and more
- Flexible work schedule
- Opportunities for ongoing professional growth
- A warm, welcoming practice dedicated to client well-being

If you’re ready to bring your administrative skills to a team that values quality, compassion, and collaboration, we’d love to hear from you.  

**AMHC is an equal opportunity employer.**  

- This position required a High School diploma or equivalent.
- Basic courses in business/secretarial areas.
- Good-to-excellent working knowledge of general office procedures to maintain efficient support services.
## Skills

- Administrative Support
- Insurance Authorizations
- Reprography
- Billing
- Communication
## Benefits

- Financial Aid/Assistance
- 403(b) Tax-Sheltered Annuity Plans
- Flexible Work Schedules
- Pet Insurance

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/administrative-support-specialist-at-amhc-org-01a0b3ce-4add-71c0-8f57-25c7cb5af467?utm_source=ai_markdown)

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