VXI Global Solutions

VXI Global Solutions: Leading BPO Innovation Since 1998

VXI Global Solutions stands as a premier business process outsourcing (BPO) leader, delivering exceptional customer service, customer experience, and digital solutions to the world's most respected brands. Headquartered in Los Angeles, California, VXI has grown to employ over 42,000 professionals across more than 40 strategic locations spanning North America, Asia, Europe, the Middle East, Africa, and the Caribbean-making it one of the fastest-growing privately-held business services organizations globally.

Comprehensive Solutions and Global Excellence

VXI specializes in designing, building, implementing, and supporting innovative customer engagement platforms by seamlessly integrating customer insights with robust technology and world-class business services. The company delivers:

• Omni-channel and multilingual support across diverse markets and time zones
• Software development and quality assurance services for digital transformation
• CX advisory and automation solutions driving process excellence
• Business analytics and AI-powered insights for measurable outcomes
• Customer journey mapping and digital sales channel optimization

As one of the few US-based customer care organizations with significant operations in China, VXI maintains a unique competitive advantage in the global marketplace.

Career Growth and Professional Development

VXI offers dynamic career opportunities in customer experience, technology, operations, and management across its international network. Team members benefit from:

• Exposure to Fortune 500 clients and industry-leading practices
• Professional development programs supporting career advancement
• Collaborative work environment emphasizing innovation and service excellence
• Diverse roles spanning contact center operations, software development, quality assurance, and strategic management
• Opportunities to develop expertise in emerging technologies and customer experience trends

Backed By Proven Performance

VXI's impressive growth trajectory is reinforced by private equity investor Bain Capital, which recently reinvested in the organization-a rare occurrence demonstrating exceptional performance and market leadership. With revenue between $100-500 million USD and a proven track record of delivering measurable business outcomes, VXI represents a forward-thinking organization that values both client success and employee development in the rapidly evolving customer experience industry.