LTIMindtree LTIM
A LTIMindtree CompanyDescription
LTIMindtree, formed through the merger of Larsen and Toubro Infotech and Mindtree, is a global technology consulting and digital solutions powerhouse established in 1997. Headquartered in Mumbai, India, with operations spanning more than 30 countries, LTIMindtree has grown into a formidable force in the IT services industry with over 86,000 talented professionals worldwide. As a Larsen & Toubro Group company, LTIMindtree leverages its extensive domain expertise to serve more than 700 clients across diverse industries.
The company specializes in helping enterprises reimagine business models, accelerate innovation, and maximize growth through digital transformation. LTIMindtree's comprehensive service portfolio includes cloud computing, data analytics, AI and machine learning, IoT solutions, and enterprise application services that drive competitive differentiation and superior business outcomes in today's converging digital landscape.
Guided by the purpose to "Solve to unleash possibilities" and a vision of "Enabling businesses and communities to flourish in a hyperconnected world," LTIMindtree fosters a culture built on four core values: being driven by purpose, acting with compassion, staying future-ready, and delivering impact. This value-driven approach creates an environment where innovation thrives and professionals can build rewarding careers.
LTIMindtree is committed to diversity and inclusion, providing equal employment opportunities regardless of background or identity. The company offers competitive compensation, professional development programs, and the chance to work on cutting-edge technologies with global clients. For technology professionals seeking to make a meaningful impact while growing their careers in a dynamic, global organization, LTIMindtree presents an exceptional opportunity to be part of a company that's shaping the future of digital transformation.
Jobs for LTIMindtree in United States
Service Desk Analyst
- About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit .
Work Locations: Scottsdale, Arizona (5 days Onsite)
Employment Type: Full Time
Max Salary: $6 0K to $70K
24/7 shift including night shifts
Skill Requirement: Responsibilities
- Provides first level support and monitor all the queues in SNOW
- Exercises independent judgment in developing methods techniques and evaluation criteria for obtaining results
- Manages and drives process improvement through implementation of new and refinement of existing Systems such as Help Desk and PC Management systems
- Coordinates with the team preparing and deploying of new software enhancements and upgrades
- Coordinates implementations and help implement new software and hardware upgrades
- Maintains desktop terminal and printer hardware and software documentation
- Participates in the on call schedule and responds to priority incidents as needed as well as updating problem project tracking records in a timely manner
- Follow written SOP instructions and FAQs to provide guidance to LTIM customers and partners
- Independently completes Service Desk related incidents as assigned eg office moves printer installation etc
- Interacts with various internal and external contacts such as support teams System Engineers project teams Validation vendors and end users to complete assignments
- Technical Skills
Basic Networking VPN and Active Directory Skills OS Windows 7Windows 10 Mac OS X Office MS Office Office365 Browser IE7 IE8 Mozilla Safari Outlook 2007 2010 2016 Knowledge on PC Laptop Handheld Printers Remote Support Hands on experience on ITSM tools like ServiceNow is a added advantage
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
- Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer : The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.