Andy Frain Services

      Andy Frain Services

      A Andy Frain Services Company
      Industry:Security and Investigations
      Type:Privately Held
      Headquarters:Aurora, IL
      Size:1,001-5,000 employees
      Revenue:$100 to $500 million (USD)
      Founded in:1998

      Description

      Founded over 90 years ago, Andy Frain Services has established itself as America's leading provider of integrated security solutions and event management services. Headquartered in Aurora, Illinois, this privately held company employs between 5,001-10,000 professionals across the United States, with key offices in Chicago, Miami, Houston, San Francisco, and other major cities.

      Andy Frain Services delivers specialized expertise across multiple business segments, including Commercial Security for Business & Industry, Transportation Security, Retail Security, Sports and Entertainment Venue Management, Special Events Security, and Technology Solutions through their Prism eSolutions division. With annual revenue between $100-$500 million, the company has built a reputation for reliability and professionalism in the security and investigations industry.

      At the core of Andy Frain's operations is their mission statement: "Our goal to exceed customer expectations is driven by the belief in the dignity of work and respect for the individual. We are committed to living the tradition of Customer Service is Every Employee's Job." This client-focused approach has helped the company maintain trusted partnerships with organizations across various sectors.

      For job seekers, Andy Frain Services offers diverse career opportunities within the growing security industry. The company's extensive national presence provides potential for geographical mobility, while their various business segments allow for specialization in different security disciplines. With over 9,400 LinkedIn followers and a Glassdoor rating of 3.5, Andy Frain continues to attract professionals interested in security, crowd management, and customer service excellence.

      Joining Andy Frain means becoming part of an organization with a rich history that remains focused on delivering results through innovative security solutions and exceptional service standards.

      Offices

      6,000+

      Jobs for Andy Frain Services in United States

      Andy Frain Services
      A Andy Frain Services Company

      Security Officer Independence Mall 330060

      28403 Willmington, NC · 9 hours ago
      Size:1,001-5,000 employees
      Offices:13 locations
      Description
      Job Summary:

      Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area. Security Officers must maintain a professional image and always demonstrate excellent customer service.

      Basic Functions:
      • Control of entrances and movement of pedestrian and vehicle traffic.
      • Patrol of buildings and perimeters.
      • Escort of material and personnel.
      • Inspection of security and fire exposures.
      • Special assignments.
      Responsibilities:

      Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note: duties may vary depending on post orders):

      • Be on time and report to post in full uniform.
      • Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
      • Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
      • Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
      • Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
      • Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
      • Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment.
      • Make recommendations to management on better safety and loss prevention processes as identified during daily routine.
      • Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment.
      • Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.
      • Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.
      Skills and Abilities:
      • A security officer is to be honest, alert and well-disciplined as the custodians of employee and customer property and safety.
      • Constant and dedicated vigilance.
      • Strong customer service skills, exemplifying Andy Frain Services Mission Statement.
      • Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously.
      • Ability to facilitate progressive change, work as part of a team and follow directions.
      • Work with a sense of urgency.
      • Strong oral and written communications skills.

      This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.